Privacy policy

Viskan Spa values your privacy and works to protect your personal data. We comply with all applicable rules and regulations to protect you as a customer.

Who is responsible for your personal data?
Viskan Spa Sverige AB, company registration number 556820-5842, is the data controller responsible for the processing of your personal data.

Cookies
A cookie is a small text file that is stored on your computer. There are different types of cookies. One type remains on your computer for a specified period of time. There are also so-called session cookies, which are only stored for as long as you visit the website. Viskan Spa uses both types of cookies to ensure that all functions on the website work correctly. During your first visit to the website, your browser is assigned a unique session cookie which, among other things, is used to prevent you from repeatedly seeing the same pages. Our aim in using cookies is therefore to provide you with as user-friendly and smooth a browsing experience as possible. If you do not wish to allow cookies to be stored on your computer, you can disable them in your browser settings. Please note, however, that this may reduce the functionality of our website.

When do we collect personal data?
When any of the following occurs, you agree that we may process your personal data in accordance with this Privacy Policy.

• When making a purchase from our online store
• When accepting cookies
• When contacting our customer service
• When employed by us

What personal data do we collect?

• Name and address
• Personal identity number
• Telephone number and email address
• IP address
• Purchase history
• Information you provide when contacting our customer service or other members of staff

How do we use your personal data?

• To verify your identity
• To manage and process your order
• To provide you with product advice and customer service
• To analyse statistics and user behaviour
• To send you relevant information
• Marketing

Who has access to your personal data?
In order to market our products or process an order correctly, we work with suppliers and business partners (such as Klarna and Schenker) who may need access to your personal data. They are also required to process your personal data in accordance with the GDPR.

We use business partners for:
– Payments
– Delivery
– Business systems
– Marketing

Links to other websites
Viskanspa.se contains links to other websites, such as those of our resellers and, in some cases, suppliers. Please note that this Privacy Policy applies only to Viskanspa.se. If you click on a link to one of our resellers or suppliers, their own privacy policy applies.

Protection of your personal data
We are committed to ensuring that your personal data is not misused. We therefore make sure that our staff follow established security procedures and remain up to date with new legislation.

Your rights
You have the right at any time to request the deletion of personal data that does not need to be retained due to legal obligations. You may also request that your personal data be corrected and obtain information about the personal data we hold about you.

How long do we retain your personal data?
We will retain your personal data for as long as you choose to have an account with us and for as long as necessary to comply with our legal obligations, resolve disputes, prevent fraud or enforce our terms and conditions. When we no longer need to retain your personal data, it will be deleted or anonymised so that you can no longer be identified from it.

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Questions
If you have any questions regarding the processing of your personal data, you are welcome to contact us at info@viskanspa.se