WARRANTIES

A SAFE CHOICE

As the buyer and owner of a Viskan Spa, you can feel safe and secure. We and our subcontractors have years of experience, and the choice of components, precision and knowledge is important to ensuring a great, long-lasting product.

PROMPT HELP IN THE EVENT OF A FAULT

However, things can still go wrong. As a customer you will receive prompt assistance. Call (+46) 320-205595 or email service@viskanspa.se. For the fastest service, please have your receipt and warranty number ready.

WE PROVIDE THE FOLLOWING WARRANTIES WITH OUR HOT TUBS:

• 10-year framework/basic warranty.
• 5-year shell warranty against cracking and discolouration.
• 3-year component warranty including labour.
• The removable component warranty covers lighting, neck pillows, UV-C lamps / ozone generators, thermal cover and filters, as these are consumables with varying service life. The warranties apply to hot tubs for private use.

FOR WARRANTIES/SERVICES, IT IS VERY IMPORTANT THAT:

All sides of the hot tub are accessible to our service provider. We cannot be held responsible for any costs incurred by making the hot tub accessible for service/ warranty.